Smile Train Partner News Vol. 1 Issue 1

Partner Reward and Recognition Program

Smile Train is extremely proud of the one million high quality, free cleft surgeries we have accomplished together over the last 15 years. Millions of lives have been transformed through the generous care YOU provide each and every day. Your work is nonstop and stretches across all disciplines. Despite many challenges, you strive to provide top quality and safe cleft care to a growing number of patients.

Smile Train is systemically following the work you do to become a global leader in cleft care so that we can recognize YOU for your important contributions and accomplishments. To that end, Smile Train has started a Partner Reward and Recognition Program.

This program will track each Smile Train partner’s dedication and development in the areas of patient care, quality improvement, program awareness, and coordination within Smile Train’s global community. The knowledge gained through this program will give Smile Train a means of regularly recognizing and rewarding partners for being global leaders in cleft care.

Our Smile Train Partner Reward and Recognition Program will be renewed every calendar year with a new group of awardees. Only partners who complete the Annual Partner Survey will be eligible to participate.

In 2013, we had more than 700 respondents in 62 countries.

With excitement, we share this year’s list of awardees. While we want to congratulate you ALL for your tremendous achievements this year, we are proud to announce our first 18 partner honorees:

Region Country Partner
Africa Kenya A. I. C. Kapsowar Hospital
Africa Nigeria National Orthopaedic Hospital - Enugu
Africa Uganda Uganda Burns and Plastic Surgery Institute
Americas Brazil Associação Saúde Criança - REPENSAR
Americas Ecuador Sociedad Ecuatoriana de Cirugia Plastica, Reconstructiva y Estetica
Americas Mexico Sistema DIF Hidalgo
China China Nanhua University Affiliated No.1 Hospital
China China Zhoukou Central Hospital
China China Xiangfan Stomatological Hospital
Eastern Europe Ukraine National Children Special Hospital 'OHMATDET'
MENA Egypt Mabert Elasafra West Hospital Company
MENA Pakistan Jilani Hospital
S Asia India Bhagwan Mahavir Jain Hospital
S Asia India CAMRI Hospital
SEA  Cambodia Psar Kraom Polyclinic
SEA  Indonesia Yayasan Anugrah Sentosa
SEA  Philippines Nueva Ecija Good Samaritan Health System, Inc.

These 18 partners demonstrated in the 2013 calendar year that they are Global Leaders in cleft care. Smile Train will be honoring their tremendous work in our global newsletters, websites, and social media sites, all of which reach millions of people around the world. This recognition will take place between July 2014 and January 2015. Smile Train will be working to establish special rewards for the honorees—stay tuned for more information!

We know you are all doing important work in cleft care and we hope to be able to recognize all of you as this program develops. Please remember to participate in the next Partner Survey, December 2014, and stay in close communication with your Smile Train representative so you qualify for next year’s program!

Smile Train Ted Med Hive

Smile Train Virtual Surgery Simulator

Last year Smile Train released the first free, open-access, web-based, interactive surgical teaching tool for cleft lip and palate – the Virtual Surgery Simulator. The Simulator provides users with access to essential information about cleft anatomy, surgical markings and surgical techniques for cleft lip and palate surgery. It contains modules that teach unilateral lip repair, bilateral lip repair, palate repair and secondary nose repair through innovative animated graphics, clear written and verbal instructions and real-life intra-operative surgical videos.

Recently, Smile Train was selected to showcase the Simulator at the prestigious event TEDMED, The Hive. TEDMED is a global community dedicated to unlocking imagination in service of health and medicine and The Hive is focused on powering transformation and innovation towards a healthier future. This September, Smile Train will join some of the most innovative and influential actors in health technology to give a demonstration of the Simulator.

The Simulator was developed for our global partners. It is the only teaching tool of its kind and is completely free to use. We hope that you will visit to explore the simulator and help us share this technology with others who might be interested.

Nutrition Resources

Smile Train’s top priority is ensuring the safety of every patient and we recognize how important proper nutrition is to safe surgery. Our Safety and Quality Protocol requires that Smile Train patients weigh at least 5kg and should be an appropriate weight for their age.

Our partners reported in 2013 that more than 30% of children that arrive in need of cleft surgery are malnourished.

Understanding that patients with clefts may face significant feeding challenges, Smile Train is working to develop resources for partners, patients and families with strategies for overcoming malnutrition and achieving appropriate weight for age. One of these resources, an animated video titled Feeding a Child with a Cleft Lip and Palate, is available online and can provide families with important information and strategies about feeding a child with a cleft.

Smile Train’s New Look

You may have noticed that we have a new logo and a new fully integrated marketing campaign.

Our new logo is fresh, modern, clean and contemporary, and it aims to show the growth and maturity of Smile Train over the years and our continued, strong commitment to promote a sustainable approach to cleft care. We hope that you join us in embracing our new look, and continue to be engaged in our steadfast mission to change lives and communities by giving children the Power Of A Smile.

We have updated our materials and will make sure that you have the most up-to-date resources available for use. For specific needs, please contact your country/regional representative.

The new Power Of A Smile initiative tells the stories of Smile Train patients from their point-of-view and how their lives have been transformed by cleft repair surgery. The campaign includes television, digital & online, print and social media engagement to generate awareness and drive donations.

Smile Train Power of a Smile

For more information on the campaign, visit